For the latest safety guidelines, please review our enhanced venue protocols at www.mercuryeastpresents.com/irvingplaza/safety-guidelines.

Face coverings are strongly recommended for fans who are not fully vaccinated, unless actively eating or drinking, per CDC guidelines.

To reduce staff contact with guest belongings, note our Clear Bag Policy:

• Clear plastic, vinyl or PVC bags (maximum size: 12"x6"x12")
• Small clutch bags approximately the size of a hand (maximum size: 4.5"x6.5")

Due to the ongoing global pandemic, and to protect the health and safety of our guests and venue staff members, the box office at Irving Plaza will be open on day-of-show only. If you’re looking to purchase tickets, we ask you to visit us at www.livenation.com . If you’re looking to obtain a refund for a show that was either canceled or rescheduled, please visit www.livenation.com/refund for more information. We look forward to seeing you at our next show at Irving Plaza!!

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We sell tickets for all Live Nation events held at Irving Plaza, Gramercy Theatre. A $2- $5 box office fee may be applied to each ticket sold at our Box Office.

We also sell tickets to events at Warsaw – please note those tickets are CASH ONLY and there is no service fee.

Tickets obtained from unauthorized sources may be invalid, refunded, lost, stolen or counterfeit, and if so are void.

We Accept Cash, Visa, Mastercard, American Express and Discover Card.

Tickets are also available for purchase online at our website, Ticketmaster and Live Nation, over the phone at 1.800.745.3000, or at the Mercury Lounge Box Office (card only).

Irving Plaza is a General Admission Standing venue unless otherwise noted for a specific show. We have couches throughout the venue if you need to take a break and sit down during the show.

Irving Plaza is an all ages venue. You must be over 21 & present a valid ID to obtain a wristband in order to drink alcohol. If you are under 16 years old, you must be accompanied by a parent or guardian.

Our Coat Check is available year round for $4 per item. All backpacks must be checked.

Coat Check can be purchased with cash at the Coat Check window, or card at the box office. 

Point and Shoot cameras are allowed into the venue. Flash photography and cameras with a removable lens need a pass obtained through artist management- If you do not have a photo pass we require that your camera is checked for $4 into Coat Check. Audio and video recording are not allowed.

We have a selection of snacks and other light refreshments at the bars. Our bars serve a variety of beer, wine, and liquor. You must be over 21 and present a valid photo ID to obtain a wristband in order to drink alcohol.

Follow us on Instagram, Twitter and/or Facebook. Being part of our official Irving Plaza Newsletter and Music Geeks mailing lists is a great way to hear about new and upcoming shows.

You can also check the event listings on our website or visit Ticketmaster.

Yes, our venue is the perfect location to host your private party or special event! For more information, contact Laura Mulholland at 212.837.2421 or email her at LauraMulholland@livenation.com.

Head to the "Submit Your Band!" tab on our Facebook page and complete the submission form to be considered for an upcoming show!

ADA Accessible Services

Meeting the needs of all our guests at Irving Plaza is one of our highest priorities.  If you should have any questions, comments or suggestions regarding the accessibility of our venue, we ask that you contact us:

ATTN: ADA Coordinator Guest Services/Box Office

Irving Plaza

17 Irving Pl.

New York, NY 10003

Phone: (212) 777-6800

IrvingPlazaSiteFeedback@LiveNation.com

PARKING: No onsite parking is available at the venue.

DROP-OFF AREA: The passenger drop-off zone for guests needing accommodation is located at 17 Irving Place. Drivers may drop off their passengers adjacent to the venue prior to parking. Traffic congestion can be a problem if you don't arrive early. You cannot park in the drop-off zone. Similar access for passenger pickup will be provided after the show, with traffic delays possible.

ACCESSIBLE SEATING/TICKETING and RELOCATION: Irving Plaza provides wheelchair and companion seating with comparable sight lines throughout the venue.  Guests who acquire non-wheelchair accessible tickets for shows at Irving Plaza and need to be relocated for seated shows to a designated wheelchair and companion seating area are required to exchange their tickets at the Box Office.  Guests can exchange tickets in advance or on the event day, however, please be advised that such exchanges and relocations are subject to wheelchair and companion seat availability and are accommodated on a first-come, first-served basis.

TICKET FRAUD:  Wheelchair and companion tickets are limited to guests needing wheelchair accommodation and their companions. Live Nation may investigate potential misuse of accessible seating where there is good cause to believe that such seating has been purchased fraudulently. Live Nation reserves the right to take appropriate action including, but not limited to, relocation, ejection, and season ticket revocation for guests violating this policy.

ACCOMODATIONS FOR THE DEAF/HEARING IMPAIRED:  Irving Plaza offers several options for guests requiring accommodation for a hearing impairment upon request, including but not limited to an assisted listening system (ALS) and ASL interpreters. Please contact the Box Office at (212) 777-6800 or email IrvingPlazaSiteFeedback@LiveNation.com at the time you purchase your tickets to request an accommodation or for more information, and in any event no less than three weeks prior to the event. While we will make every effort to accommodate you, please be advised that requests made less than three weeks before the event may not be accommodated due to booking constraints.

ELEVATORS: There is an accessible elevator at the venue for guests with disabilities.

RESTROOMS: All public restrooms are accessible to guests with disabilities.

SERVICE ANIMALS: Service animals for guests with disabilities are allowed in the venue. All other animals are strictly prohibited. We encourage guests requiring service animals to contact us as early as possible